Goodwill Industries of The Valleys, Inc.

  • WIOA recruitment/eligibility specialist

    Job ID
    Job Locations
    Location Name
    Charlottesville WFD
    Human Services
  • Overview


    Employees of Goodwill go to work each day just like everyone else. They stock shelves in retail stores, drive trucks, balance spreadsheets in accounting, manage people and much more. They earn their paycheck just like everyone else. But at the same time they are also earning a second paycheck. They are helping fund, through their work, training and job programs what will put people with employment barriers in our community back to work.


    Goodwill currently has an opening for a WIOA recruitment/eligibility specialist at our Charlottesville Workforce Development Center.


    The information specialist is the first point of contact for all Workforce Center visitors.


    Job Purpose:

    Recruit, access, and enroll participants for the WIOA Youth, Adult, and Dislocated Workers programs.



    - Promote WIOA programs through targeted outreach to all jurisdictions.

    - Understand and accurately present WIOA eligibility requirements to diverse 


    - Conduct individual and group orientations for job seekers and provide a positive

      introduction to WIOA program and staff.

    - Complete the eligibility process on those individuals deemed suitable for WIOA and 

      collect all necessary eligibility documents.

    - Submit eligibility documentation for approval to WIOA Coordinator and enroll 

      participants in the program.

    - Provide an extensive assessment of each participant.

    - Upon enrollment, enter WIOA application, case notes, and initial services into MIS 


    - Introduce and facilitate the transistion to assign case manager.

    - Track and report all inquiries and pre-applications, referal sources, participant 

      barriers, and desired trainings/services.

    - Assist case managers with staff assisted job search assistance as needed.

    - Perform other duties as assigned.




    - Accomplishes all tasks as approptiately assigned or requested for successful 

      completion of the mission of Goodwill Industries of the Valleys.



    Experience, Competencies and Education

    - College Degree preferred but a combination of work experience and education may 

      be considered a substitute for educational preference

    - Good written and verbval communication skills

    - Strong organizational and time management skills
    Language skills
    Ability to read, analyze and interpret documents relating to programs and partners. Ability to respond effectively to the most sensitive inquires or complaints.
    Mathematical skills
    Ability to perform basic mathematical equations
    Reasoning ability
    Ability to apply principles of logical thinking of a wide range of practical problems.
    Ability to deal with a variety of abstract or concrete variables.




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