Goodwill Industries of The Valleys, Inc.

  • Housekeeping Worker - Part Time

    Job ID
    2018-2825
    Job Locations
    US-VA-Blacksburg
    Location Name
    Client Location in Blacksburg
    Category
    Housekeeping
  • Overview

    Goodwill currently has an opening for a Part Time Housekeeping Worker. This employee will perform housekeeping duties at the Inn at Virginia Tech and Skelton Conference Center (IVTSCC). Provides quality guest service by completing assigned housekeeping duties to maintain cleanliness, sanitation, safety, and a pleasant appearance for areas occupied by our guests. Duties to include but not limited to cleaning furniture, lamps, light fixtures, windows, trash removal, vacuum floors, and cleaning restrooms. Reports any needed repairs or unsafe conditions.

     

    • Required Schedule: EITHER Monday, Tuesday, Wednesday, 8:00am to 5:00pm   OR   Thursday, Friday, 8:00am to 5:00pm
    • Transportation to the work site will be provided from the Christiansburg Goodwill Store
    • Meal will be provided at no cost
    • Opportunity to work extra shifts possible

    Responsibilities

    Percentage of Job Duties and Descriptions


    35% Guest Rooms

    • Responsible for performing established procedures of cleaning and servicing assigned guest rooms in a timely and efficient manner.
    • Should be able to satisfactorily clean a minimum of 16 rooms a day after training, by performing such duties as making beds, cleaning bathrooms, dusting, vacuuming and washing window tracks.
    • Follow established procedures to report rooms “ready to sell” immediately after completion of duties.

    35% Customer Service

    • Provides services in a respectful, accurate, timely, and clearly communicated manner.
    • Understands and responds to customer needs; attempts to anticipate needs. Displays skill, sensitivity, and adaptability in relating to diverse people.
    • Uses good understanding of the organization’s (department’s) programs and services to make appropriate referrals or help customers locate assistance.
    • Solicits and uses customer feedback to improve service.

    10% Customer Service

    • Provides services in a respectful, accurate, timely, and clearly communicated manner.
    • Understands and responds to customer needs; attempts to anticipate needs.
    • Displays skill, sensitivity, and adaptability in relating to diverse people.
    • Uses good understanding of the organization’s (department’s) programs and services to make appropriate referrals or help customers locate assistance.
    • Solicits and uses customer feedback to improve service.

    10% Guest Service and Team Member

    • Fully comply with established guidelines to meet goals and deadlines.
    • Perform effectively as a departmental team member.

    5% Lost and Found

    • Turn in all lost and found articles immediately.
    • Record, tag and store items according to established procedures.

    5% Other Duties

    • During slow periods perform preventative maintenance or assist with decorating.
    • Complete any other duty assigned in a professional, timely manner with excellent quality.
    • If assigned to public areas or offices, clean according to hotel standards.

    Qualifications

    Experience, Competencies and Education

    • Previous cleaning experience; housekeeping experience in a hotel/motel environment.
    • Knowledge of cleaning methods
    • Ability to safely and efficiently operate powered and manual cleaning equipment
    • Ability to safely move and handle items weighing up to 50 pounds and follow instructions
    • Good communication and interpersonal skills.

    Mathematical Skills

    • Ability to perform basic mathematical equations.

    Reasoning Ability

    • Ability to apply principles of logical thinking of a wide range of practical problems.

     

    Goodwill offers a competitive salary and benefits for full time employees such as medical, dental, vision, life, retirement, educational reimbursement, EAP, STD, LTD, and PTO. We offer retirement and EAP benefits for part time employees.

     

    “Helping people and families in our communities achieve a better life through work and independence.”

     

    Goodwill is an equal employment/affirmative action employer.

     

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