Goodwill Industries of The Valleys, Inc.

Center Manager

Job ID
WFD Harrisonburg 715


Employees of Goodwill go to work each day just like everyone else.  They stock shelves in retail stores, drive trucks, balance spreadsheets in accounting, manage people and much more.  They earn their paycheck just like everyone else.  But at the same time they are also earning a second paycheck.  They are helping fund, through their work, training and job programs what will put people with employment barriers in our community back to work.

Goodwill Currently has an opening for a Workforce Development Center Manager in Winchester, VA.




The Workforce Development Center Manager Coordinates workforce development activities with six localities and associated satellites including multi-disciplinary, multi-agency teams of public, private, educational, and community-based organization professionals, providing the expertise and resources necessary to assist (1) employers with their workforce development needs, and (2) job seekers, including displaced and unemployed workers, youth, and the underemployed, achieve self-sufficiency.



  • Present program objectives to individuals, groups, businesses, agencies, and organizations to encourage their cooperation and participation.
  • Utilize media to publicize programs and events.
  • Gathers and analyzes statistical data; compiles written narrative and statistical reports for distribution to WIB.
  • Builds, leads, and obtains consensus among, and directs a multi-agency team in the implementation of WIA objectives for the Comprehensive One-Stop System.
  • Develops a continuous improvement system to improve services to customers and job seekers and to meet the needs of partners and employers.
  • Develops interagency policies and procedures to ensure effective operations.
  • Identify and resolve operational and procedural problems and conflicts.
  • Convene and facilitate meetings with staff, partner agencies, and community organizations.
  • Formulate, implement, and review short- and long-term objectives, goals, and plans for the Workforce Region and Center.
  • Keep updated on pertinent legislation, regulations, and developments which could affect Workforce operations and disseminate information to appropriate personnel.
  • Coordinate job training and employment activities of multi-disciplinary teams consisting of Workforce Center partners.
  • Represents the Workforce Center and Operator to the local employer community and the public.
  • Participate in the action and strategic planning process that establishes annual objectives and goals for the operation of the Workforce Area.
  • Develops procedures and plans to coordinate the provision of services among WFC partners, creating and managing systems to promote organizational effectiveness; defining activities toward meeting the operational objectives.
  • Other duties as assigned


  • Experience, Competencies and Education
    • Bachelor’s degree in business administration, human resources, or related field preferred. Equivalent work experience in managing employment or vocational counseling services that included fiscal, project management, facilities management, and team-building responsibilities.
    • Track record of being able to work with minimal supervision; deliver a product on time; work with sensitive subject matter; have extensive initiative and independent judgment and a strong pro-active, positive leadership experience.
    • Knowledge of WIA and the Comprehensive One-Stop Service Delivery System.
    • Proven experience with Microsoft Office Suite products
    • Positive customer-oriented team member
    • Knowledge of partner agency programs
    • Knowledge of community resources
    • Good written and verbal communication skills
    • Strong organizational and time management skills
    • WDP certification preferred; must be obtained.
    • CRC Silver or Gold preferred
  • Language skills

Ability to read, analyze and interpret documents relating to policies, programs and partners. Ability to respond effectively to the most sensitive inquires or complaints.

·         Mathematical skills

Ability to perform basic mathematical equations

  • Reasoning ability

Ability to apply principles of logical thinking of a wide range of practical problems.

Ability to deal with a variety of abstract or concrete variables

  • Other



  • Valid State of Virginia driver’s license and proof of insurance required to drive personal car on company business. _______
  • Additionally, 3+ point DMV record required to drive company vehicle. _______



  • Accomplishment of assigned tasks
  • Ability to maintain confidentiality
  • Ability to work independently and with others as appropriate
  • Ability to be flexible and dependable, demonstrating professionalism



  • Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to drive and transport clients.


  • Work Environment


Work environment characteristics describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is not normally exposed to weather conditions.

The noise level in the work environment is usually low to moderate.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed