Employees of Goodwill go to work each day just like everyone else. They stock shelves in retail stores, drive trucks, balance spreadsheets in accounting, manage people and much more. They earn their paycheck just like everyone else. But at the same time they are also earning a second paycheck. They are helping fund, through their work, training and job programs that will put people with employment barriers in our community back to work.
Goodwill Industries of the Valleys has an opening for an Organizational Employment Case Manager at our Roanoke Jobs Campus.
The Case Manager bears the primary responsibility for working with participants enrolled in designated programs and assigned to their caseloads. Case manager will ensure compliance with human rights regulations and service guidelines while adhering to policies, procedures, and other standards applicable to the programs. Case Manager will advise the organization as to the most efficient program for effective participant management.
Experience, Competencies and Education
Bachelor’s degree (B.A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience. Experience preferred in dealing with disabled populations.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Basic skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions and furnish in written, oral, diagram or schedule form.
Basic knowledge of computer use, basic record-keeping skills, good time management
CERTIFICATES, LICENSES, REGISTRATIONS:
Goodwill offers a competitive salary and benefits for full time employees such as medical, dental, vision, life, retirement, educational reimbursement, EAP, STD, LTD, and PTO. We offer retirement and EAP benefits for part time employees.
“Helping people and families in our communities achieve a better life through work and independence.”
Equal employment/Affirmative action employer.