Goodwill Industries of The Valleys, Inc.

SCSEP Support Coordinator

Job ID
2017-1996
US-VA-Roanoke
Roanoke Support Center/Jobs Campus
Category
Human Services

Overview

Employees of Goodwill go to work each day just like everyone else. They stock shelves in retail stores, drive trucks, balance spreadsheets in accounting, manage people and much more. They earn their paycheck just like everyone else. But at the same time they are also earning a second paycheck. They are helping fund, through their work, training and job programs what will put people with employment barriers in our community back to work.

 

Goodwill currently has an opening for a SCSEP (Senior Community Service Employment Program) Support Coordinator. This position will process bi-weekly payroll for SCSEP participants and enter all information in SPARQ database.  Contact all SCSEP exited participants in a timely manner to ensure employment is retained.

Responsibilities

  • Preparation of timesheets through regular maintenance and updates of Timesheet Generator; delivered (mailed) prior to start of each Quarter and weekly based upon new enrollments.
  • Regular maintenance and updates of Payroll Summary based upon new enrollments and/or supervisor salary changes etc.
  • Collection and review (for accuracy) faxed timesheets to verify hours in training, other hours, specialized training, supervised hours, signatures, dates, and other information completed by participants and host agency supervisors.
  • Data entry for all paid hours and supervised hours into Payroll Summary, bi-weekly.
  • Collection and cross-reference original and faxed timesheets to Payroll Summary submitted by pay period.
  • Regular maintenance of Timesheet Tracker (missing originals). Inform appropriate Area Coordinator of any missing timesheets or those not submitted by deadline. 
  • Monthly corrections to timesheets and payroll summaries once identified by Finance.
  • Assist participants regarding payroll questions. Assist Coordinators regarding payroll questions.
  • Document procedure. Continually refine processes identifying weaknesses and initiating improvements.
  • Preparation of CSA Hours report by quarter.
  • Maintain and file copies (scans) of original timesheets submitted along with fax(es) of timesheets by pay period.
  • Enter all information into SPARQ database/system. Maintain the database.
  • Assist in filing documents; assist in file review for compliance purposes. Notify Coordinators regarding necessary updates/changes to particular files to ensure files are compliant and meet program guidelines.
  • Maintain confidentiality on all client information received.
  • Maintain all program records, reports, follow-up logs as manadated to ensure follow-up procedures are being met. Complete follow-up records.
  • Contact employers to ensure performance standards are being met and that exited participants are working.
  • Maintain positive communication with participants, coordinators, internal customers, and employers.
  • To perform other duties as assigned.

Qualifications

Experience, Competencies and Education

  • High school diploma or equivalency. 
  • Should be detailed oriented and proficient with 10-key calculators, personal computer.
  • Good written and verbal communication skills.  Strong organizational/time management skills. 
  • Excel working knowledge is required.
  • 6-12 months related job experience.

Language Skills

  • Ability to read, analyze and interpret the most complex documents relating to the federal regulations under SCSEP guidelines, along with GII and GIV finance policies. 
  • Ability to respond effectively to the most sensitive inquires or complaints.

 

Mathematical Skills

  • Ability to perform basic mathematical equations.

 

Reasoning Ability

  • Ability to apply principles of logical thinking to a wide range of practical problems. 
  • Ability to deal with wide variety of of abstract or concrete variables.

            

CERTIFICATES, LICENSES, REGISTRATIONS

  • Valid State of Virginia drivers license and proof of insurance to drive personal car on company business; 3+ point DMV record

 

AMERICANS WITH DISABILITIES SPECIFICATIONS

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

 

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is not normally exposed to weather conditions.  The noise level in the work environment is usually low to moderate.


“Helping people and families in our communities achieve a better life through work and independence.”

 

Equal Opportunity/Affirmative Action employer.

 

Goodwill offers a competitive salary and benefits for full time employees such as medical, dental, vision, life, retirement, educational reimbursement, EAP, STD, LTD, and PTO. We offer retirement and EAP benefits for part time employees.

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